The objective of this Privacy Policy is to set forth the reasonable security practices and procedures adopted by TENWEEKS and shall apply to the use and disclosure and sharing of sensitive personal data or information (“Personal Information”) provided by the registered users of the website www.tenweeks.in which is owned and operated by ARORA AGENCIES.
We value the customer’s trust and opportunity to do business. To provide you with a convenient and safe online experience, we have implemented measures to protect the confidentiality, integrity, and security of your Personal Information, during storage and transmission through the World Wide Web/internet. This Privacy Policy explains how we protect Personal Information provided by you through the Website and how we store and use that information.
This Privacy Policy is subject to change at any time. It is advised that you review this Privacy Policy periodically. This Privacy Policy is also incorporated into and subject to the Terms of Use of the Website.
Collection of Customer’s Personal Information
The Website would require registration, which requires you to provide your details such as an email address, a password and other information as required by the website or regulators.
You would be required to provide Personal Information like your Name, PAN, Bank Account Number [“KYC information”] at the time of registration /activation of such facility. The collection of these KYC Information is obligatory pursuant to regulatory requirements in order to activate and enable the online transactions and shall be used/shared/maintained/accessed/stored with/by third party technology service provider/authorised service providers/payment gateway providers in order to enable/ facilitate/ complete/ process online transactions and report/statement generation.
From time to time, the Website may also request other Personal Information to provide you with other benefits of the Services. On all such occasions, you will have the opportunity to provide or to decline to provide that Personal Information as per your choice.
Use of Customer’s Personal Information
The Website uses and discloses your Personal Information only as follows:
For any of these purposes, we may use group companies / affiliates, third party vendors, agents, contractors, consultants or service providers (individually a ‘Third Party Service Provider’ and collectively, the “Third Party Service Providers”) We may also use them to help us in providing the features of the Website, such as sending email messages on our behalf, collecting subscription fees for such services, and notifying or contacting you regarding any problem with such Services or hosting and operating a particular feature or functionality. Such Third Party Service Providers are bound by privacy restrictions which are similar to the restrictions mentioned in this Policy. The information is disclosed on the need-to-know basis.
Sharing and disclosure of Personal Information We will not share, sale, trade or rent your Personal Information with any affiliated or unaffiliated third parties. Further, we will also not disclose your Personal Information with any affiliated or unaffiliated third parties, except as mentioned above and also to:
TENWEEKS may make anonymous or aggregate Personal Information, and disclose or use such data only in a non-personally identifiable manner for purposes of research, advertising, comparison to organizations approved by TENWEEKS.
Promotional Communication from the Website
The Website may provide you with periodic summaries of your Account Information and send email / SMS alerts. The Website may also allow you to subscribe to email content, newsletters, research information, notifications and from time to time may transmit emails / SMS promoting the Website or third-party products or services. You have the ability to opt-out of receiving our promotional emails / SMS, notification and to terminate your newsletter subscriptions or notification facility as the case may be by following the instructions on the Website. Opting out in this manner will not end transmission of service-related emails / SMS - such transactional alerts that shall continue till you avail the services of The Website.
From time to time, the Website may offer you the opportunity to participate in surveys, contests, giveaways and other promotions. Any information submitted in connection with such activities will be treated in accordance with this Privacy Policy, except as specifically set forth in the rules for those surveys, contests, giveaways or promotions.
Use of Cookies and online session information
The Website will automatically receive and collect certain anonymous information in standard usage logs through our Web server, including computer-identification information obtained from "cookies" sent to your browser from a web server or other means. “Cookies” are alphanumeric identifiers in the form of text files that are inserted and stored by your Web browser on your computer’s hard drive.
The Website uses cookies for a number of purposes. For instance, to enable us to simplify the logging on process for registered users, to help ensure the security and authenticity of registered users, etc. Please note that most Internet browsers will allow you to stop cookies from being stored on your computer and to delete cookies stored on your computer. If you choose to eliminate cookies, the full functionality of the services may be impaired for you.
Data Security
When you register for the Services, the Website may require a Login ID and a password from you for your privacy and security. You are responsible for maintaining the confidentiality of your Login ID and password and you may not provide these credentials to any third party. We recommend that you change your password periodically.
Your password must conform to standards and, as a security feature the Website may automatically reject weak passwords. We shall not be responsible if someone else accesses your account through Login ID and password they have obtained from you or through a violation by you of this Privacy Policy or the Website’s Terms of Use.
In respect of KYC information provided by you for enabling the online transactions and the payment details, such information would be also available with third party technology service provider and treated as proprietary and confidential in nature by them and to be used/shared/maintained/processed by them only on need to know basis for service enablement.